At Iconicth.com, we strive to provide you with the best possible shopping experience for your massage equipment needs. Our sales policy is designed to be transparent, fair, and customer-friendly.
Ordering & Payment
- We accept various payment methods, including credit cards, debit cards, and PayPal.
- All orders are subject to availability and confirmation. We will notify you if any items in your order are out of stock or if there are any delays in processing your order.
- Prices are subject to change without notice. However, the price you pay will be the price displayed at the time of your order.
Shipping & Delivery
- We offer various shipping options, including standard and expedited shipping. Shipping costs and estimated delivery times will be displayed at checkout.
- We ship to most locations within Vietnam. Please contact our customer service team if you have any questions about shipping to your specific location.
- We are not responsible for any delays or damages caused by the shipping carrier.
Warranty & Returns
- All our massage equipment comes with a manufacturer’s warranty. The warranty period and terms may vary depending on the product. Please refer to the product page or contact our customer service team for specific warranty information.
- We offer a 30-day return policy for most items. If you are not satisfied with your purchase, you can return it for a full refund or exchange, subject to our return policy conditions.
- Please refer to our separate Return Policy page for detailed information on eligibility, return process, and refund/exchange procedures.
Customer Support
- Our customer service team is available to assist you with any questions or concerns you may have regarding your purchase. You can reach us via email or phone during our business hours.
Additional Information
- We reserve the right to modify or update our sales policy at any time without prior notice.
- By placing an order with us, you agree to the terms and conditions outlined in our sales policy.
We appreciate your business and are committed to providing you with high-quality massage equipment and excellent customer service. If you have any questions, please don’t hesitate to contact us.